About RLDatix

Every day, thousands of patients worldwide suffer harm from preventable care delivery errors. RLDatix is committed to changing this reality. Our mission is to enhance healthcare by creating a world where patients consistently receive the best and safest care possible. Trusted by numerous clients globally, our integrated healthcare operations platform combines software and trusted services to empower organisations with critical data insights across risk, safety, compliance, provider lifecycle, and workforce management. Our user-centric approach offers a real-time, holistic view of healthcare operations, seamlessly connecting disparate information across the enterprise. This empowers organisational leaders with contextualised data to make more informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, the Middle East, Australia, Canada, and the United States. Our strategy revolves around both organic and inorganic growth, uniting exceptional minds, and cutting-edge technology, including AI, to deliver market-leading solutions for our clients. We are seeking individuals to join our team who are deeply passionate about driving positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

About the Role

The Junior Sales Development Representative (Junior SDR) will report to our Marketing Manager – UK&I and will be part of the International Product Marketing team, with exposure to both marketing and sales providing a great grounding for a variety of future career directions.

The successful candidate will be taking part in supporting RLDatix to grow its customer base in the UK. The Junior SDR is the first touchpoint for potential customers, so making a good impression is paramount. You will be responsible for telephoning potential customers that would like to know more about our solutions by proactively contacting them, following up on inquiries, marketing engagements or requests for information and then securing meetings or attendance at sessions where they can learn more.

A successful Junior SDR should be comfortable spending time building relationships and interacting with potential clients over the telephone, via email, or in person. They also need to be able to effectively communicate the value RLDatix offers. They will be motivated, focused and measured on booking meetings for account managers and others.

This role would suit someone with a business, communications or marketing educational background who is interested in a career in marketing and being part of a dynamic team within a fast-growing global technology company.

Your day-to-day responsibilities

• Proactively follow up Marketing campaigns and Marketing leads by calling prospects and customers to book meetings for Account Managers, securing marketing qualified leads (MQLs).

• Explaining the high-level features and benefits of products or services to potential customers to secure meetings with the account managers within the business.

• Meet appointment-setting targets and service level agreements.

• Researching potential markets for products or services offered by the company.

• Develop maps of buyers and other stakeholders in an account, and plan activity to contact them for meetings.

• Build and grow the Marketing Originated Pipeline of activity, converting this pipeline to Marketing Qualified Leads (MQLs).

• Ensure the CRM is up to date with current details. Feedback learning and market sentiment to marketing campaign teams.

• Be confident in sharing learning and market sentiment with the Marketing Campaign Team.

• Provide accurate documentation and notes for Account Managers supporting their preparations for meetings booked by the Solutions Engagement Representative team.

The role requires an individual with a business, communication, or marketing educational background or experience.

Ideally, we would like to have a talent that meets most of the following:

• Experience in lead development generation would be an advantage.

• Excellent communication skills – the ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely.

• Relationship builder and able to nurture relationships over the telephone, social media and email.

• Problem solver: keen to understand whom to speak to and how to interest them, happy using multiple sources of information to get the right result.

• Strong attention to detail

• Self-starter who will be motivated to overachieve targets and able to maintain focus on completing the appropriate number of tasks each day.

• Proficient user of the Microsoft Office suite, particularly Word, Excel, Teams and Outlook.

• Interested in technology and healthcare, with training, you should feel confident talking about technology in the context of the UK healthcare market.

Why will you like to work with RLDatix?

This is an excellent opportunity to gain exposure to the Healthcare industry in a leading fast-growing global technology company. Working with a globally diverse team in a company has not only been recognised globally as Top 100 Most Loved Workplaces list!

Our team is talented beyond measure – fostering community amongst one another (and the geographies we serve), being bold in approaching challenges and innovation, embodying a passion for helping healthcare organisations deliver safer care and putting our customers at the core of everything.

Some examples of our benefits:

• Flexible / Hybrid working; enabling our talent to mix working from home and the office as required by their manager.

• Private Health insurance

• Personal Life insurance

• Employer matching pension