Description We are searching for a dedicated and detail-oriented General Office Clerk to join our team in New York, New York. The role involves managing office functions in a dynamic environment, maintaining superior customer service, and ensuring effective operations and procedures. This role offers a contract employment opportunity and is well-suited for someone with a background in providing office services within large corporate environments.

Responsibilities:

• Processing and maintaining accurate customer credit applications and records

• Resolving customer credit inquiries in a timely and efficient manner

• Monitoring customer credit accounts and taking appropriate action to collect delinquent payments

• Utilizing logs for all office services work and ensuring that job tickets are properly filled out before beginning work

• Performing work in office services primarily reprographics mail and intake functions according to established procedures

• Communicating with supervisors or clients on job or deadline issues and meeting contracted deadlines for accepting, completing, and delivering all work

• Prioritizing workflow and performing Quality Assurance on own and work of others

• Loading machines with various paper toner supplies and placing service calls when needed

• Interacting with clients in person, over the phone, or electronically while adhering to company policies

• Troubleshooting basic equipment problems and handling sensitive and/or confidential documents and information. Requirements • Proficiency in customer service and communication skills

• Familiarity with office functions and operations

• Understanding of procedures and policies

• Experience in answering inbound calls

• Ability to supervise and manage tasks

• Knowledge of workstation support and troubleshooting

• Experience in hiring processes

• Proficiency in scanning and digitizing documents

• Experience in receptionist duties

• Familiarity with facility management and maintaining logs

• Understanding of machinery operations, particularly related to office equipment

• Experience in quality assurance practices

• Ability to distribute faxes and handle service calls

• Willingness to work overtime when necessary

• Strong phone presence and communication skills

• Knowledge in digital office tools and software

• Understanding of document scanning processes

• Ability to maintain logs and records.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .