Description:

Actalent is looking to bring on candidates to their Customer Outreach team in the Miami/Dade area. This individual will be supporting the FPL Storm Secure Underground Program connecting with service customers, explaining the Storm Secure Underground Program (SSUP), and obtaining the necessary documents and signature for utility easements to close out these FPL projects.

Responsibilities:

• This is a driving role and own vehicle must be used

• Responsible for contacting each property owner to discuss the project and proposed equipment placement with customer.

• Discussing the SSUP project details to service customers

• Gaining the customer’s agreement to proceed with the project as planned and acquiring all necessary signatures for easements and acknowledgement forms.

• Customer outreach will also include on-going communication with the property owners and property occupants throughout all stages of the project, in accordance with the company’s policies and procedures.

• Organize and submit document electronically to the support team

• Requires great customer service and communication skills, as well as purposeful follow up and documentation skills.

• Be able to professionally communicate in person, over the phone and email with customers, staff, and vendors.

• Ability to read and understand construction and engineering plans.

• Coordinate special projects as assigned.

• Perform other duties as assigned.

Skills:

communication and people skills, customer service skills, Sales, Outside sales, Account management, field sales, Microsoft office, outbound calls, Customer support

Top Skills Details:

communication and people skills, customer service skills

Additional Skills & Qualifications:

Hours: Tuesday - Saturday 10AM-7PM

Minimum Qualifications:

• Entry Level position

• Must reside in the Miami/Dade area

• Sales/Field/Door-to-Door experience

• Proficient in English is required, Spanish and/or Creole a plus

• This is a driving role and own vehicle must be used

• Must have a valid drivers license

• Must be willing to consent to a Drug Test, Background check, and Motor Vehicle Record

• Ability to engage in small talk and talk with strangers (over the phone and in person)

• Ability to drive local and long distances on a regular basis

• Must be able to lift 25 pounds

• prior Utility experience a plus

• Jeans or nice Pants and Steel-Toe Boots required

• PPE (Shirt, Vest, etc) provided by Client

• Company phone will be issued. May have to use personal phone in the interim.

Experience Level:

Entry Level

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.