Job Title:

Outbound Sales Representative (On-Site)

Job Description

The Outbound Sales Representative interfaces with customers via outbound calls. This position provides sales support to customers inquiring about and wanting to order products and services.

Job Title: Outbound Sales Representative

Location: Hickory, North Carolina, United States

REIMAGINE YOUR CAREER

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Thena Outbound Sales Representativeposition at Concentrix is just the right place for you!

As aOutbound Sales Representative, youll join an organically diverse team from 40 countries where ALL members contribute and support each others success and well-being, united as One Concentrix. Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to continued growth, were looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of FREELearning and Leadership Development programs designed to set you on your way to the kind of career youve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

Asa Outbound Sales Representativeat Concentrix, you will:

• Establish new service and expand existing services
• Maintain and exceed client sales goals
• Ensure our clients customers enjoy authentic experiences
• Deliver expert customer experienceswith a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for ourSales Representativerole include:

• High School Diploma or equivalent
• Ability to use sales rebuttals.
• At least 12 months of customer service experience
• Strong communication and negotiation skills required
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• A passion for helping others

WHATS IN IT FOR YOU

One of our Concentrix Culture Statements says, We are fanatical about our staff. Thats why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. In this role, youll also be provided with:

• Paid training and performance-based incentives
• Great full-service break rooms
• Free Direct TV service,upon completion of training
• Lucrative employee referral bonus opportunities
• Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals,LGBTQ+Pride, Ability (Disabilities), and Health and Wellness
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversi y, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 300,000 people around the globe call Concentrix their employer of choice - proudly united as One Concentrix.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

USA, Hickory, NC

Language Requirements:

Time Type:

Full time

?Physical and Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.