IT Support Technician II

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IT Support Technician II

Salary

$61,992.00 - $85,824.00 Annually

Location

Eagle County, CO

Job Type

Full Time

Job Number

JD03885

Department

Judicial Branch

Division

State Court Administrator's Office

Opening Date

05/03/2024

Closing Date

9/9/2024 11:59 PM Mountain

FLSA

Determined by Position

Primary Physical Work Address

Eagle, CO

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Christopher Ashburn chris.ashburn@judicial.state.co.us

Type of Announcement

This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Online applications through the Colorado Jobs portal will not be accepted. Please follow instructions on the job announcement for submitting an application.

• Description

• Benefits

Department Information

State Court Administrator's Office

Information Technology Services Division

Eagle, CO

Description of Job

The IT Support Technician II is a tier 2 position that supports all computer-related functions within the Colorado Judicial Branch. The IT Support Technician II performs a variety of duties including, but not limited to, computer troubleshooting in an office environment that includes desktop/portable and remote devices, all peripheral devices, application and enterprise system support; troubleshooting all computer hardware and software issues; performs computer repairs; installation and configuration of standard business software, as well as custom court related software. This position assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for ITS computing services and equipment. Duties include scheduling and assigning work, customer service, testing and quality control.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

To perform this job successfully, an individual must be able to satisfactorily perform each of the role’s essential functions. The requirements listed in the official job description are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Graduation from an accredited college or university with a bachelor’s degree in computer science or related field and two years of professional computer/IT technical support experience.

  OR

  Four years of professional computer/IT technical support experience.

  Minimum Qualification Waiver Approved

  Minimum Education:

  Graduation from an accredited college or university with a bachelor’s degree in computer science or related field and two years of professional computer/IT technical support experience.

  OR

  Four years of professional computer/IT technical support experience.

  Alternative Minimum Education Requirements:

  Graduation from an accredited college or university with a bachelor's degree and one year of professional computer/IT technical support experience.

  OR

  Three years of professional computer/IT technical support experience.

  This waiver does not change the requirements as a condition of hire or continued employment as outlined in the job posting.

Supplemental Information

The technician in this position will be required to travel and support staff in multiple locations. Support locations include Fairplay, Georgetown, Breckenridge, Leadville and Eagle. The technician's main office may be based in either Breckenridge or Eagle.

HOW TO APPLY:

Applications only accepted through Judicial Branch website:

https://coloradojudicial.recruitmentplatform.com/details.html?jobId=6106&jobTitle=IT%20Support%20Technician%20II%20-%20Minimum%20Qualification%20Waiver

Any application submitted through any other website other than the direct link listed above will not be considered

Information on employee benefits can be found here: https://www.courts.state.co.us/Careers/Benefits.cfm

Equal Employment Opportunity, Affirmative Action, and Americans with Disabilities Act Employer Notice

Each individual employed must provide proof of identity and eligibility for employment.

NOTICE: Employees hired after March 1, 1988, are required to enroll in the direct deposit program for payroll.

Request for accommodation: If you have a mental or physical impairment that affects one or more significant life activities (such as mobility, hearing, vision, speech, breathing, learning, etc.) and require reasonable accommodations for testing or interviewing, it is your responsibility to inform the office scheduling the interview or test at least three working days in advance. If you need reasonable accommodation at the workplace, please notify the hiring authority.

NOTICE: All prospective employees of the Colorado Judicial Branch are subject to a background investigation before being hired. Upon request, you can obtain a copy of the Equal Employment Opportunity Utilization Report.

INFORMATION ALERT: Judicial Branch employees are prohibited from holding office in a political party or engaging in partisan activities that promote one political party or candidate over another in political elections. However, employees may hold non-partisan public office as long as there is no conflict of interest or appearance of impropriety with their duties performed for the Judicial Branch. The Chief Judge of the judicial district will have the authority to determine the existence of any conflicts. Employees must obtain prior approval from the Chief Judge before seeking or assuming any such office. It is important to note that any work related to the held office should not be performed during Judicial Branch working hours. Membership on a board or commission that requires registration or party identification as a qualification is not considered a partisan political office.

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Agency

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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