St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Clinical Assistant, Developmental Pediatrics will master the entire patient process through patient rooming, scribing, check-out, and patient navigation; and will exude exceptional internal and external customer service, excellent organizational skills, strong teamwork, and dedication to providing a superior patient experience and clinical quality.

JOB DUTIES AND RESPONSIBILITIES:

• Conducts pre-visit planning by reviewing, updating and abstracting the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services per practice protocol.

• Confers with the physician, NP or PA regarding any incomplete patient tests/consults or other incomplete orders to the patient visit.

• Prepares patients for the examination and treatment by escorting them from the reception area to the exam room prior to the provider entering the exam room

• Perform provider documentation of patient information, following all guidelines for documentation and billing following SLPG guidelines.

• Demonstrates skill in documenting and maintaining patient care records in a complete, thorough, and timely manner; enter provider orders in EMR per physician instruction accurately.

• Clarifies and corrects any documentation under the direction of the provider.

• Completes all documentation real time and within the same date of service

• Communicates to provider when chart is complete and ready for review and sign off

• Provides other patient care services as needed/directed

• Maintains supplies

• Assists with scheduling outpatient testing

• Pre-certifying patients for procedures and referral processing

• Responds to patient communications within practice guidelines.

• Refill medications per practice protocol

• Communicates and Coordinates with providers or Care Coordinators

• Open/close office as required.

• Work with Practice Administrator and Providers to create efficient office operations

• Demonstrates ability to prepare for developmental/behavioral assessments including confirming supplies, equipment, and appropriate Provider Supervision

• Demonstrates ability to use knowledge of developmental/behavioral assessments to anticipate needs of the LCSW and Providers

• Demonstrates ability to follow appropriate process for handling Autism Diagnostic Observation Schedule equipment in an appropriate manner.

• Works collaboratively with RN and members of the Developmental & Behavioral Pediatrics team to meet highest level of compliance in quality metrics and successful patient outcomes

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.

EDUCATION:

Graduate of an accredited Medical Assistant program, Licensed Practical Nurse or Early Childhood Education background with a skillset in Behavioral Health or Outpatient Pediatrics.

TRAINING AND EXPERIENCE:

Two years office experience in a similar setting preferred. Current CPR required.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)