Pride Center of WNY

The Case Coordinator will be responsible for conducting outreach, engaging participants, facilitating groups, linking clients to services, and coordinating peer support under the

Methamphetamine Overdose Prevention Program. The program focuses on services for Men who Have Sex with Men (MSM) of color who use drugs, specifically methamphetamines.

As part of the essential functions of this role, the Case Coordinator will:

• Engages and builds rapport with clients, establishing regular contact to assist clients with action steps toward reaching their goals.

• Coordinates and facilitates and or co-facilities support groups.

• Works collaboratively with designated representatives of the Center for Behavioral Health on patient specific needs, as well as identifying tends in the affected community.

• Provides case management for target population, to make appropriate and necessary service linkages (e.g., medical, legal, housing, social, financial).

• Represents patient when advocacy is necessary.

• Assist target population in addressing comorbidities and linking to necessary services.

• Assist target population with navigating coverage with insurance providers (like Medicare and Medicaid) to receive necessary medical services as applicable.

• Coordinate access to medically appropriate level of health and support services and continuity of care

• Maintains complete, current, and accurate patient files that comply with agency confidentiality policies.

• Form community partnerships with substance use providers, peer driver organizations, popular opinion leaders within the methamphetamine/ chem sex communities.

• Tracks all linkages to treatment and other supportive services. Collects and reports program data required by funding source.

• They collaborate and support the team members to ensure a patient-focused approach to care.

  Qualified Candidate will have a Bachelor’s degree in a related field with two (2) years of field experience in HIV/AIDS, behavioral health, substance use or other chronic illnesses, or an equivalent combination of education field experience and lived experience. Candidate must be able to communicate clearly and professionally and demonstrate ability to work independently and exercise effective multitasking and time-management skills. Candidate will have excellent interpersonal and customer service skills. Proficient with Microsoft Office Suite or related software. Ability to maintain Protected Health Information (PHI) in a confidential manner required. Sensitivity toward cultural diversity, people living with HIV/AIDS and lifestyle and addiction issues essential.

  Job Type: Full Time

  Required Education/Experience: Bachelor’s degree in a related field with two (2) years of field experience in HIV/AIDS, behavioral health, substance use or other chronic illnesses, - OR- an equivalent combination of education field experience and lived experience.

  Required skills/abilities: Valid drivers license and ability to travel between offices/clinic locations and or other destinations as necessary

  Preferred Experience: Experience working in a non-profit setting.

  What Evergreen Health Offers You:

• Multiple comprehensive medical health insurance plans for you to choose from

• Dental and Vision coverage at no cost to you

• Paid Time Off package that equals 4 weeks of time in your first year

• 403b with a generous company match

• Paid parking or monthly metro pass

• Professional development opportunities

• Paid lunch breaks